Refund Policy

This policy applies to subscriptions to ShopFlow AI, provided by Infinite Wraps LLC.

30-day money-back guarantee

If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date. This applies to your first payment on a monthly or annual plan.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net with your order email or receipt, or contact us at support@shopflow.ai and we will arrange it with Paddle. Refunds are returned to the original payment method, typically within 5–10 business days depending on your bank.

Renewals and cancellations

You can cancel your subscription at any time from Settings → Billing. Cancelling stops future renewals; your plan stays active until the end of the period you have already paid for. If a renewal charge was unexpected, contact us and we will review it with you.

Your data

Requesting a refund or cancelling does not delete your workspace data. Your records remain available in read-only form and can be exported before deletion, as described in our Terms & Conditions.

Statutory rights

This policy is in addition to any rights you have under applicable consumer law and to Paddle's Refund Policy.